Privacy Policy
Your privacy matters. We collect only what is needed to process your custom box and deliver it safely to your doorstep.
Last Updated: July 03, 2026
At DoBuy Box, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (dobuybox.com), build your custom box, place an order, or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, billing address, islandwide delivery address, email address, and phone number.
Order Information: Items selected for your custom box, total box weight calculations, payment details, and transaction history.
Technical Information: IP address, browser type, device details, and browsing behavior on our store.
Cookies & Session Tracking: Cookies used to remember your custom box items, maintain checkout sessions, and optimize site speed.
2. How We Use Your Information
We use your personal information solely for the following operational purposes:
To curate, pack, and ship your custom box orders to your doorstep
To communicate order updates, weight confirmations, and tracking details
To process secure online card payments
To provide responsive customer support
To prevent fraudulent transactions and maintain platform security
To comply with legal and regulatory obligations
3. Sharing of Your Information
We do not sell, rent, or trade your personal data to third parties. We share data strictly with essential partners required to fulfill your orders:
Service Partners: Payment gateway providers, international logistics handlers, and islandwide delivery couriers.
Legal Authorities: When required by law or to protect legal rights.
4. Data Security
We implement strict technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, or alteration. All payment transactions are processed through encrypted, secure payment gateways.
5. Cross-Border Data Processing
To fulfill your custom box orders from Dubai to Sri Lanka, relevant order data (such as item lists and shipping addresses) is securely processed across our operational channels. Appropriate safeguards are enforced during all transfers.
6. Your Rights
You have the right to:
Access, update, or correct your stored personal information
Request the deletion of your account or personal data (subject to legal record-keeping requirements)
Opt-out of non-essential communications
To exercise any of these rights, please contact our support team.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be published on this page with a revised “Last Updated” date.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please reach out to us at:
Website: dobuybox.com
Email: hello@dobuybox.com
Phone: +94 77 123 4567
